Shipping
1. Shipping Prices:
a. Domestic Shipping: We offer domestic shipping within Ireland at a flat rate of for standard shipping €5.00.
b. International Shipping: International shipping costs vary depending on the destination country, package weight, and shipping method selected. Customers can view the shipping costs at the checkout page before completing their purchase.
c. Promotional Shipping: From time to time, we may offer promotional shipping rates or free shipping for certain orders. These promotions will be clearly communicated on our website or through promotional materials.
2. Shipping Length:
a. Domestic Shipping Timeframes: Standard domestic shipping typically takes 5-10 business days for delivery. Please note that delivery times may vary depending on the destination and any unforeseen circumstances such as weather conditions or carrier delays.
b. International Shipping Timeframes: International shipping times vary depending on the destination country and the selected shipping method. Customers can estimate the delivery timeframe at the checkout page before completing their purchase. Please be aware that customs clearance procedures in the destination country may cause delays beyond our control.
3. Shipping Restrictions:
a. Restricted Locations: We currently do not offer shipping to certain remote or restricted areas. Customers can check the availability of shipping to their location during the checkout process.
b. P.O. Boxes: We do not deliver to P.O. Box addresses for security and tracking purposes. Customers must provide a physical address for delivery.
4. Order Processing:
a. Order Processing Time: Orders are typically processed and shipped within 3 business days of receiving payment confirmation. During peak seasons or promotional periods, processing times may be extended, and customers will be notified accordingly.
b. Order Tracking: Once an order is shipped, customers will receive a shipping confirmation email with tracking information. Customers can track their orders using the provided tracking number through our website or the designated carrier's website.
5. Shipping Liability:
a. Lost or Stolen Packages: We are not liable for any lost or stolen packages after they have been successfully delivered to the address provided by the customer. It is the customer's responsibility to ensure the accuracy and security of their delivery address.
b. Damaged Packages: In the event of receiving a damaged package, customers must contact our customer service team within 30 days of delivery to report the issue and initiate a resolution process.
6. Returns and Exchanges:
a. Shipping Fees for Returns and Exchanges: Customers are responsible for covering the shipping costs associated with returning or exchanging items unless otherwise stated in our return policy.
b. Refund of Shipping Fees: Shipping fees are non-refundable unless the return or exchange is due to an error on our part or a defective product.
7. Modification of Terms:
a. Changes to Shipping Terms: We reserve the right to modify or update these shipping terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with us, you acknowledge that you have read, understood, and agreed to these shipping terms and conditions.
For further inquiries or assistance regarding shipping, please contact our customer service team at unvision_official@hotmail.com